Shipping & Returns

Shipping: We offer free shipping on orders over $250 spend. $8 shipping on all orders under $250. Extra charges may apply for oversize items, ebike batteries and ebikes.
Shipping costs will be calculated at checkout.
Returns: We accept returns on all products (excluding chamois pants, bikes and hydration). Returns accepted within 30 days of purchase, provided products are in original condition, with packaging intact and tags attached. Returns accepted at discretion of management. Shipping costs for returns at customers expense.
How to make a return: 1. Please email sam@topgearcycles.co.nz or reply to your order confirmation email requesting a return. 2. Send items to: Top Gear Cycles, 40 Runanga Street, Taupo, Waikato, 3330, 07 377 0552. 3. Products will be refunded to your original payment method on confirmation of the product requirements above.

PLEASE ALLOW 5-7 BUSINESS DAYS FOR NORTH ISLAND ORDERS AND 7-10 BUSINESS DAYS FOR SOUTH ISLAND ORDERS.

Mon - Fri: 8:30am - 5pm

Sat: 9am - 12:30pm

Sun: Closed

07 377 0552